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Do you think relationally? Relationships that work lie at the heart of every successful organisation. Systems, processes, culture: none of these is more important than good relationships in fulfilling a company’s or an organisation’s goals. And relationships are not unchangeable: they can be improved. Distilling twenty years of experience and research, Michael Schluter and David John Lee show that relational thinking works – for managers and executives in every sector. Packed with telling case histories, practical examples and clear guidance, their straightforward approach shows how managers at any level in any organization can make a real difference to performance by thinking relationally.
